A client was experiencing difficulty having her needs met at an assisted living due to mild cognitive impairment. Her family lived out of state and was unable to help with the day to day. She needed help managing and coordinating her care with medical providers and communicating her needs to the facility. Angel on My Shoulder was able to identify key issues affecting her quality of life. Through direct communication with the client, medical providers and facility staff issues were resolved and her family could rest easy that their mother was getting the care she needed.