Ms. J’s 91-year-old, very independent aunt, was visiting from Oregon. She required unexpected orthopedic surgery during her stay in California. Ms. J was concerned, as she knew her aunt had a complex health issue, but no details. She hired Angel on My Shoulder to assist.
We contacted healthcare providers in Oregon to complete a comprehensive assessment, which assisted in answering the health questions needed for surgery. Part of the evaluation included social history, which helped in long term planning and relationship building.
It was determined that her aunt would stay in California. Immediately we went to work to find a new primary care physician (PCP), caregivers, and support for home modifications for Ms. J.
Angel On My Shoulder’s Case Manager educated both Ms. J and her aunt on long term care planning. Our Case Manager made frequent visits coordinating home care, supervising and educating caregivers. She became a friend and an advocate for Ms. J’s aunt allowing Ms. J to continue working during this stressful time. Ms. J received the peace of mind that she had provided the best care possible for her aunt.